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Delivery & Tracking

Delivery and Tracking Information

What are my Delivery Options?

Free Worldwide Delivery (Orders over £100). Please see delivery times below. UK Shipping:. Free Standard Shipping (on orders over £100) - 2-3 business days. Standard Delivery (on orders under £100) - 2-3 business days - £3.99. Next Day Delivery (Orde

Customs Charges & Taxes

All international orders are sent on a DDP (Delivery Duties Paid) basis, meaning customs and duties taxes are prepaid, making ordering easier than ever. Any additional taxes and duties are calculated at checkout. We work with Royal Mail, DPD, and Yod

Shipping Restrictions

Please note due to shipping restrictions our inbound services to Russia and Belarus have been suspended, which is why we are also not accepting shipments to those countries until further notice. We are deeply saddened about the situation.

How to Track your Order

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during our sale periods. Once your order has left us, you’ll receive an e

My package is missing, can you help?

Please Contact Us if you have not received your delivered order or if it has been lost in transit by the carrier - we would be happy to assist.

Can I change my delivery address?

Unfortunately, we cannot change the delivery address once you have placed your order. In the event of inputting the incorrect address we recommend you to contact the courier once the delivery has been despatched and request for them to change the del

My order is showing as delivered, but I didn't receive it.

In rare cases your tracking number may show your package as ‘Delivered’ when it is still ‘In transit’ or delivered to an alternate location. We recommend looking out for an “Attempted Delivery’ notification or card left by the courier at your address

Can I amend or cancel an item from my order?

Depending on the status of your order, it may be possible to cancel an item or change it to a different size or colour. Please note, we’re unable to combine or add an item to an existing order. If you need to make any amendments to your purchase, ple

Does NARVVI deliver to PO Boxes or Military Addresses?

We do deliver to PO Boxes and Military addresses, but please note, this is only through our standard shipping option. If you're delivering to a place of work, please ensure the company name is on the delivery address. If you have any questions, pleas