International ReturnsUpdated 3 months ago
INTERNATIONAL RETURNS
We accept international returns. Visit our international returns portal to initiate a return. A returns slip will be emailed to you. Please include this slip in the return package. Send back the returned goods with the shipper of your choice.
Please note that return shipping and any reverse duties are the responsibility of the customer. We recommend insuring your package and contacting our customer service on [email protected] with the tracking number once shipped.
All returns must be postmarked within 30 days of your order date. Once your return is recieved back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.
Please note: The cost of a return request is 2.99 GBP, which will be deducted from your refund once we receive and have checked your return. If you select store credit, the return request fee will be waived.
Please note: Duties, Taxes and Shipping Fees from the original order cannot be refunded.